Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information Energy Gas Bundle collects through energygasbundle.com and by phone, how we use it, and the choices you have.

1. Information we collect

• Information you give us: your name, phone number, email address, service address and any details you share in our contact form or on a call, such as your current supplier or recent bill amounts.
• Information collected automatically: basic technical data such as your browser type, device, IP address and pages visited, collected through cookies and similar tools.
• Call information: calls may be recorded for quality, training and to confirm your enrollment choices. We tell you at the start of the call when it is being recorded.

2. How we use your information

• To answer your questions and compare energy plans available at your address.
• To enroll you with the energy supplier you choose.
• To send service-related updates about your request.
• To improve our website and customer service.
• To meet legal and regulatory requirements.

3. How we share your information

We do not sell your personal information. We share it only:

• With the energy supplier or utility you choose, so they can set up your service.
• With service providers who help us run our business, such as website hosting and phone systems, under confidentiality obligations.
• When required by law, or to protect our rights and the safety of others.

4. Calls, texts and emails

By submitting your phone number, you agree that we may contact you about your request by phone, text or email. Message and data rates may apply. You can opt out at any time by replying STOP to a text, using the unsubscribe link in an email, or asking us on a call.

5. Cookies

We use cookies to keep the site working and to understand how visitors use it. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected.

6. How we protect your information

We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission over the internet is completely secure, but we work to keep your data safe.

7. How long we keep it

We keep personal information only as long as needed to provide our services and meet legal, accounting and regulatory requirements.

8. Your rights

Depending on your state of residence, you may have the right to access, correct or delete your personal information, or to opt out of certain uses. To make a request, contact us using the details below. We will verify your identity before responding.

9. Children's privacy

Our services are intended for adults. We do not knowingly collect information from anyone under 18.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page.